Delivery and Collection

Welcome to Westwoods Kitchen’s Delivery and Collection Information page. Here, we outline our policies and procedures for delivering our delightful culinary creations to your doorstep or facilitating convenient collections.

1. Please contact us for Delivery Areas and Charges. The delivery charges may vary based on the delivery location and order size. Please note that additional charges may apply for specific delivery time preferences or special requirements.
2. Delivery Timeframes We strive to provide timely and efficient delivery services. Delivery times may vary depending on the order volume and the distance to the delivery location. We recommend placing orders in advance to ensure timely delivery, especially for larger events.
3. Delivery Process Upon placing your order, you will receive an order confirmation and delivery time estimate. Our team will prepare your exquisite culinary delights with utmost care and attention to detail. Our delivery personnel will then deliver your order to the specified address at the agreed-upon time.
4. Collection Option For those who prefer to collect their orders personally, we offer a convenient collection option. Simply place your order online or over the phone, and we will provide you with a pickup time. Our friendly staff will have your order ready for collection, so you can experience the deliciousness of Westwoods Kitchen in the comfort of your home or chosen venue.
5. Please contact u for Collection Location. Please ensure to arrive at the designated time for a smooth and efficient collection process.
6. Cancellation and Amendment Policy If you need to amend or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request. However, please note that last-minute changes may not always be possible, especially for orders nearing the delivery or collection time.
7. Order Tracking and Communication To keep you informed about your order status, we will provide regular updates, including confirmation of dispatch or readiness for collection. If there are any delays or changes to your order, we will notify you promptly.
8. Signature on Delivery or Collection For delivery orders, a signature may be required upon receipt to ensure a successful delivery. For collection orders, we kindly request the person collecting the order to sign a confirmation upon pickup.
9. Quality Assurance At Westwoods Kitchen, we take pride in delivering top-notch culinary experiences. If you encounter any issues with your order, please contact us immediately, and we will address the matter promptly to ensure your satisfaction.
10. Contact Us If you have any queries or require further assistance regarding our delivery and collection services, please feel free to contact us via email at westwoodskitchen@outlook.com or by calling us on 07361812807.

Thank you for choosing Westwoods Kitchen. We look forward to providing you with exceptional culinary delights for your memorable events and occasions.